In-game Prizes and Awarding – Not able to receive your prize or delayed?

If you’re one of them who participated in an event, contest or tournament in Perfect World or any online game but was not able to receive them on time then check out the following reminders and common problems below.

1. ASCII / Special Characters Problem – This is the most common problem encountered by the GM Team in Prize Awarding. If you’re character name has an ASCII or Special Character on it, make sure that you include or submit to us how to do that specific ASCII code.

Example: SÅmH☺k (Å = Alt+ 0197, ☺ = Alt+ 1)

2. GM unable to read clearly your penmanship on registration forms or Prize Award forms – This is the most common problem during live events (DWARS and Battle Arena). Make sure that you write your username and character name legibly so it won’t be hard for the supervising Community Manager to read/encode them once he/she returns to the office. Avoid erasures or errors as much as possible.

What to do?

If you think/feel that you’re one of the Heroes that hasn’t been awarded yet due to the problems I mentioned above, then follow the instructions below.

1. Always double check – Before submitting an entry or writing your character name and username, make sure that they are correct and exactly the same as the one registered on our servers. Always think that they are CASE SENSITIVE. Make sure as well that you’ve included what server you are in. The server is as important as the names.

2. Include how to do the ASCII codes or Special Characters – If your name has a code in it, then always include the Alt + **** of the code.

Example: SÅmH☺k (Å = Alt+ 0197, ☺ = Alt+ 1)

3. Provide your exact username together with the character name – If the GM team was not able to locate your character name, they check the accounts through the usernames. The username is very important. It is where we locate the characters if we can’t find them on our database. This is for the reason that there are no ASCII codes or Special Characters in it.

All in all, provide accurate information.

Remember as well that WE WILL NEVER ASK FOR YOUR PASSWORD.

FYI: Perfect World’s Warrior’s Brawl Event for Revenge of the Jade Throne is almost here!

Have fun and happy leveling-up!